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 Wivenhoe Surgery
national health service

Date Of Next Meeting incl AGM  

 

Wednesday 25th July 2018 6.30pm

at 

   Wivenhoe Medical Centre

Phillip Road  

 

        New Members Welcome    

 

Agenda Available under 'Our Documents'     

 

Forthcoming Meetings in 2018  

Wivenhoe Medical Centre  

Wednesdays @ 6.30pm    

 

25th July  

26th September  

  28th November  

 

 

 

 

 

  Breaking NEWS 

 

Volunteers Sought

for the

 

'My Weight Matters' Programme

 

Supported by ACE Lifestyle Health Professionals

 

for more information, contact:

 

Peter Hill   01206 823 073

or

Neil Hopkins  07855 065 634

 

 

 

 

 

Wivenhoe Patients Participation Group      

 

 

It is government policy that each GP practice, which may be a practice or medical centre, establish a Patient Participation Group (PPG) run by volunteers who are also patients.  PPG meetings are attended by practice staff alongside public members, whose purpose may well develop over the years.     Wivenhoe PPG has been in situ since February 2016 but can now really achieve results following the practice move to Phillip Road in October 2017, as not only has the uncertainty been lifted, but the new premises offer far more space and opportunity to develop services than was possible in the old building.    

 

The objectives of the group are to improve the service for the patient and to improve communication between the practice and its patients, which can several forms, including to:    

 

1 offer feedback on patients' observations and experiences (good and bad)
2 put pertinent questions to practice staff to discover reasons for policies/processes/the remit/government and legal requirements. etc  
3 invite guest speakers ot meetings
4 advise and inform
5 liaise with other groups
6 support and promote patient health initiatives
7 explain developments/changes in policy encountered by the practice to patients to ensure that patients receive an accurate account of any situation 
8 influence the provision of local health and social services
9 promote the aims and achievements of the PPG to a wider audience (posters, stalls, articles, word of mouth, etc)
10 undertake surverys
11 arrange talks and presentations for patients
12 raise funds
13 be inclusive in terms of age, gender, race, religion, social background, etc

              

 

 

 

Terms of Reference     

 

The PPG will

 

 

1 run the PPG with Chair and Secretary
2 meet on a bimonthly basis
3 ensure a quorum of 6 or more
4 contribute to practice decision-making and will consult on service development & provision
5 be the voice of Wivehoe by providing feedback on patients' viewpoint
6 help patients understand Wivenhoe Medical Centre's viewpoint
7 communicate information about the community which may affect healthcare
8 promote good health and higher levels of health literacy by encouraging and supporting activities within the the practice and promoting preventative medicine  
9 influence the provision of secondary healthcare and social care locally
10 give feedback to NHS trusts on consultations
11 not discuss patients' individual complaints
12 decisions will be given as a group
13 review the Terms of Reference on an annual basis


 

 

 

                   PPG Members

 


Public Members

 

Frances Millard

(Chair)

Peter Hill

(Vice Chair)

Penny Craft

(Secretary)            

Asa Aldis

 

Elizabeth Baines

 

Neil Hopkins                         

 

Michael Horley

 

Sandra Lawrence

 

Neil Lodge

 

Margaret Newman

 

Timothy Sherwen

 

Gillian Sleightholme

 

 

Surgery Staff Members

 

Dr S Cooper

(GP)

Zoe Cronin

(Practice Manager)

Richard Gray

(Administrator)              

 

 

 


 

                         Important Websites


Patient Participation Organisations                 
NEE Health Forum North East Essex Health Forum  https://www.neessexccg.nhs.uk/health-forum

NAPP

 

National Association for Patient Participation

 

http://www.napp.org.uk/  

 

Local Health Services   
ACE Anglia Community Enterprise http://www.acecic.co.uk/
CHUFT Colchester Hospital University Foundation Trust http://colchesterhospital.nhs.uk/
Colchester Walk In Centre North Colchester Healthcare Centre https://www.northcolchesterhealthcarecentre.nhs.uk/
EEAST East of England Ambulance Service Trust http://www.eastamb.nhs.uk/
EPUT Essex Partnership University NHS Foundation Trust                                    https://www.eput.nhs.uk/
NEECCG North East Essex Clinical Commissioning Group http://www.neessexccg.nhs.uk/

St Helena Hospice


St Helena Hospice


http://www.sthelenahospice.org.uk/


Essexwide Organisations   
Essex Healthwatch Essex Healthwatch http://www.healthwatchessex.org.uk/

Essex Social Services


Essex County Council Health & Social Care


http://www.essex.gov.uk/Health-Social-Care/Pages/Health-and-Social-Care.aspx   

 

Local Organisations   
Community 360  Community 360 http://www.community360.org.uk
CVST Community Voluntary Services Tendring https://www.cvstendring.org.uk/

PALS


Patient Advisory Liaison Service


http://www.neessexccg.nhs.uk/pals-complaints  

 

National Organisations   
DH Department of Health https://www.gov.uk/government/organisations/department-of-health
NHS England NHS England https://www.england.nhs.uk/
NICE National Institute for Health & Care Excellence https://www.nice.org.uk/

 

        


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